PRIVACY POLICY

1. INFORMATION WE COLLECT

When you place an order or interact with Unsolved Cases, we may collect the following information:

• Your name, email address, phone number, and shipping address
• Payment information (processed securely through Razorpay — we do not store card details)
• Order history and case preferences
• Communication you send to us via email or contact forms

2. HOW WE USE YOUR INFORMATION

• To process and fulfill your orders
• To communicate with you about your order status
• To send you updates about new case releases and offers (only with your consent)
• To improve our products and customer experience

3. DATA PROTECTION

We implement reasonable security measures to protect your personal information. Your payment data is handled directly by Razorpay, which is PCI-DSS compliant. We do not sell, trade, or share your personal information with third parties except as necessary to fulfill your order (e.g., sharing your address with our shipping partner).

4. YOUR RIGHTS

You have the right to access, correct, or delete your personal data held by us. To exercise these rights, please contact us at hello@unsolvedcases.in.

5. CONTACT

If you have any questions about this privacy policy, reach out to us at hello@unsolvedcases.in.