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TERMS & CONDITIONS

Last updated: July 2025

1. BUSINESS INFORMATION

Unsolved Cases is a sole proprietorship based in India. By accessing or using this website, you agree to be bound by these Terms & Conditions.

2. PRODUCT DESCRIPTION

Unsolved Cases sells premium physical detective case files. Each case file contains realistic evidence documents — including police reports, witness statements, forensic reports, crime scene photographs, and other investigative materials.

Our products are designed for entertainment and deductive reasoning. They are fictional mysteries and do not depict real events or persons.

3. ORDERING & PAYMENT

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Payment must be completed at the time of ordering. We accept payments through our payment gateway partners.
  • By placing an order, you confirm that the information provided is accurate and complete.
  • We reserve the right to cancel any order if fraudulent activity is suspected.

4. INTELLECTUAL PROPERTY

All content on this website — including case narratives, evidence documents, character names, storylines, branding, and product designs — is the intellectual property of Unsolved Cases.

You may not reproduce, distribute, modify, or resell any part of our products or website content without explicit written permission.

5. USER CONDUCT

By using this website, you agree not to engage in any activity that:

  • Violates any applicable law or regulation in India
  • Attempts to interfere with the website's security or functionality
  • Misuses our contact forms or communication channels

6. LIMITATION OF LIABILITY

Unsolved Cases shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our total liability is limited to the purchase price of the product in question.

7. GOVERNING LAW

These Terms & Conditions are governed by the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in India.

8. CONTACT

For any questions regarding these Terms & Conditions, reach out to us at hello@unsolvedcases.in.